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Design for Calibrated Trust in AI: Exploring Opportunities to Support Appropriate Mental Models When Interacting With Conversational AI2026 Nordic Conference on Human-Computer Interaction conference-paper Computer Science Innovative Human-Technology Interaction Open access
Sarah Diefenbach, Daniel Ullrich, Paul Miles Preuschoff, Lara Christoforakos
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Using customized, conversational AI agents in leadership and management research: Benefits, practical illustrations, and best practices2026 The Leadership Quarterly article Business, Management and Accounting AI and HR Technologies Open access
Marc Becker, Roman Briker, Kars Mennens, Jonas Heller, Dominik Mahr, Dhruv Grewal
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MedAlpaca -- An Open-Source Collection of Medical Conversational AI Models and Training Data2023 arXiv (Cornell University) preprint Medicine Artificial Intelligence in Healthcare and Education Open access
Lisa C. Adams, Jens-Michalis Papaioannou, Paul Grundmann, Tom Oberhauser, Alexander Löser, Daniel Truhn, +1 more
110citations -
The Telephone AI Paradox: How Voice Agents Can Help Counter Unwanted Telemarketing Through Role-Based Automation, Transparency, and Governance2026 Future Internet article Business, Management and Accounting AI in Service Interactions Open access
Eldar Sultanow, Alex Loosley, Alina M. Chircu, Jonas Arnold, Timon Bayer, Emilia Bauer, +5 more
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Actions, Speech, and Looks: What Shapes How We Feel About In-Vehicle AI Assistants?2026 CHI Conference on Human Factors in Computing Systems conference-paper Psychology Social Robot Interaction and HRI Open access
Astrid Marieke Rosenthal-Von Der Pütten, Nikolai Bock, Dimitra Theofanou-Fülbier, Sebastian Zepf
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How can we use AI to integrate community health and social care responsibly and ethically?2026 International Journal of Integrated Care conference-abstract Medicine Artificial Intelligence in Healthcare and Education Open access
Marco; id_orcid 0000-0002-0707-7196 Bardus, Derek; id_orcid 0000-0003-0740-9741 Ward, Elinor Laws, Caroline; id_orcid 0009-0002-8009-1944 Webb, Tarsem Singh Cooner, Robin Miller, +5 more
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Ritchy: Combining AI Automation with Human Quality Assurance in University IT Support2026 ACM SIGUCCS Conference on User Services (SIGUCCS) conference-paper Business, Management and Accounting AI in Service Interactions Open access
Sarah Grzemski, Bernd Decker, Robin Jakobitz, Ingo Hengstebeck
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Humanness and Advanced Technologies in Organizations: On Being Truly Human While Working with AI2024 Academy of Management Proceedings conference-abstract Social Sciences Ethics and Social Impacts of AI
Daria Morozova, Stefan Haefliger, Zoe Jonassen, Anil Rajnikant Doshi, Shane Schweitzer
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ProActLLM: Proactive Conversational Information Seeking with Large Language Models2025 ACM International Conference on Information and Knowledge Management (CIKM) conference-paper Computer Science Speech and dialogue systems Open access
Shubham Chatterjee, Xi Wang, Shuo Zhang, Sajad Ebrahimi, Zhaochun Ren, Debasis Ganguly, +3 more
4citations