Humanness and Advanced Technologies in Organizations: On Being Truly Human While Working with AI

Academy of Management Proceedings, vol. 2024

Abstract

We like to think that we know what being human means. However, the conversation about what differentiates us from featherless bipeds or talking automata has been going on for millennia and it becomes even more important as artificial intelligence (AI) and other intelligent machines become better at imitating humans, challenging the existence of jobs and professions. In this symposium, we address how the meaning of humanness changes when people work with intelligent technologies, how humanness is experienced at work and beyond, and how people think about themselves and other humans while interacting with intelligent machines in metahuman systems where people and machines learn from each other. The five papers in this symposium address the notion of humanness in human-AI interaction from different theoretical and methodological vantage points (qualitative, quantitative, and conceptual) and consider these interactions from both the participant and the onlooker perspectives. A Qualitative Analysis of Remote Patient Monitoring Author: Zoe Jonassen; U. of St. Gallen Author: Stefan Feuerriegel; LMU Munich Author: Katherine Lawrence; New York U. Author: Devin Mann; New York U. How Generative Artificial Intelligence Affects Workplace Behaviors and Perceptions Author: Jingze Wang; UCL School of Management Author: Anil R. Doshi; UCL School of Management Author: Blaine Landis; U. College London Who's Using? Who's Evaluating? Gender Differences in Humanness Perception towards Users of GAI Author: Zhu Feng; HEC Paris Hiring Algorithms Elicit Dehumanization of Job Candidates Author: Shane Schweitzer; Northeastern U., D'Amore-McKim School of Business Author: David De Cremer; NUS Business School Situated Humanness and AI: On Being Human in an Artificially Intelligent World Author: Daria Morozova; Leiden U., The Netherlands

Authors 5

1. Daria Morozova Aachen Leiden U

   Leiden University

   Affiliation as printed

   Leiden U., The Netherlands

2. Stefan Haefliger

   Stockholm School of Economics

   Affiliation as printed

   Stockholm School of Economics

3. Zoe Jonassen

   University of St.Gallen

   Affiliation as printed

   U. of St. Gallen

4. Anil Rajnikant Doshi

   University College London

   Affiliation as printed

   UCL School of Management

5. Shane Schweitzer

   Northeastern University

   Affiliation as printed

   Northeastern U., D'Amore-McKim School of Business