August 29, 2019 article Uniting the Tribes: Using Text for Marketing Insight Journal of Marketing DOI: 10.1177/0022242919873106 OpenAlex Authors 0 Author list not loaded yet. Cited by 2 stored of 739 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access An Inconvenient Truth: Understanding Service Inconvenience in Digital Platforms 2024 Journal of Service Research article Business, Management and Accounting Customer Service Quality and Loyalty Open access 14 citations You are lying! How misinformation accusations spread on Twitter 2023 Internet Research article Social Sciences Misinformation and Its Impacts 10 citations 2 results References 0