W2961720344

• The Telephone AI Paradox: How Voice Agents Can Help Counter Unwanted Telemarketing Through Role-Based Automation, Transparency, and Governance

  2026 Future Internet article Computer Science AI in Service Interactions Open access

  0

  citations
• New Laws and Regulation

  2024 Business & Information Systems Engineering article Business, Management and Accounting Regulation and Compliance Studies Open access

  13

  citations
• Processes and Structures for Agile Product Development

  2023 Interdisciplinary excellence accelerator series book-chapter Business, Management and Accounting Collaboration in agile enterprises Open access

  2

  citations
• Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships

  2023 Journal of Retailing article Business, Management and Accounting Customer Service Quality and Loyalty Open access

  11

  citations
• Processes and Structures for Agile Product Development

  2023 Interdisciplinary excellence accelerator series book-chapter Business, Management and Accounting Collaboration in agile enterprises Open access

  2

  citations
• Preventing Discrepancies Between Indicated Algorithmic Certainty and Actual Performance: An Experimental Solution

  2021 Communications in computer and information science conference-paper Social Sciences Ethics and Social Impacts of AI

  1

  citations
• When Imprecision Improves Advice: Disclosing Algorithmic Error Probability to Increase Advice Taking from Algorithms

  2020 Communications in computer and information science conference-paper Social Sciences Ethics and Social Impacts of AI

  1

  citations

7 results