January 01, 2017 conference-paper Why People Use Chatbots Lecture notes in computer science DOI: 10.1007/978-3-319-70284-1_30 OpenAlex Authors 0 Author list not loaded yet. Cited by 2 stored of 721 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Why Consumers Prefer Chatbots' Simulated Empathy: Revisiting the Empathy‐Honesty Trade‐Off 2026 Journal of Consumer Behaviour article Computer Science AI in Service Interactions Open access 6 citations I See That You Are Frustrated: An Analysis of Emotion Acknowledgment's Influence on Privacy Risk and Satisfaction 2026 SSRN Electronic Journal preprint Computer Science AI in Service Interactions Open access 0 citations 2 results References 0