April 21, 2026 article Open access Service through communication—Conceptualizing service systems with Luhmann’s systems theory Electronic Markets DOI: 10.1007/s12525-026-00889-w Full text (OA) OpenAlex Authors 0 Author list not loaded yet. Cited by 0 stored of 0 References 1 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Continuous value shaping: A boundary concept for innovating service innovation approaches 2025 Electronic Markets article Business, Management and Accounting Service and Product Innovation Open access 5 citations 1 result