December 16, 2024 article Can chatbots represent? Examining the potential for symbolic representation in automated service agents Public Management Review DOI: 10.1080/14719037.2024.2443064 OpenAlex Authors 0 Author list not loaded yet. Cited by 0 stored of 6 References 5 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Accountable Artificial Intelligence: Holding Algorithms to Account 2020 Public Administration Review article Social Sciences Ethics and Social Impacts of AI Open access 633 citations Bureaucracy, Democracy, and Race: The Limits of Symbolic Representation 2021 Public Administration Review article Social Sciences Public Policy and Administration Research 139 citations In AI we trust? Citizen perceptions of AI in government decision making 2021 Policy & Internet article Social Sciences E-Government and Public Services Open access 133 citations Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce 2021 Public Management Review article Social Sciences Public Policy and Administration Research Open access 131 citations Intersectionality and equity: Dynamic bureaucratic representation in higher education 2020 Public Administration article Social Sciences Gender Diversity and Inequality Open access 54 citations 5 results