A Human-Centered Decision Support System in Customer Support

Lecture notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, pp. 3–10

Authors 6

1. Sven Münker corresponding Aachen

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University, Aachen, Germany

2. Marcos Padrón Hinrichs Aachen

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University, Aachen, Germany

3. Antonia Markus Aachen

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University, Aachen, Germany

4. Marco Kemmerling Aachen

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University, Aachen, Germany

5. Anas Abdelrazeq Aachen

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University, Aachen, Germany

6. Robert Heinrich Schmitt Aachen

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University, Aachen, Germany