When the State Meets the Street

• The getting and granting of citizenship: examining the inequalities of naturalisation policy implementation involving discretion

  2026 Journal of Ethnic and Migration Studies article Social Sciences Migration, Refugees, and Integration Open access

  0

  citations
• Between breaking and restoring boundaries: conceptualizing responsiveness in street-level decision-making

  2025 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access

  2

  citations
• Do You Dare to Break the Rules? The Influence of Leadership and Uncertainty on Prosocial Rule-Breaking Behavior Among Dutch Social Welfare Professionals

  2025 Review of Public Personnel Administration article Social Sciences Public Policy and Administration Research Open access

  1

  citations
• Understanding the performance of discretion at the Polish-German border through the lens of emotional labour

  2025 European Journal of Criminology article Social Sciences Emotional Labor in Professions Open access

  3

  citations
• Breaking the rules, but for whom? How client characteristics affect frontline professionals’ prosocial rule-breaking behavior

  2025 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access

  6

  citations
• Public management and street-level bureaucrats

  2025 Public Management Review article Social Sciences Public Policy and Administration Research Open access

  22

  citations
• Introduction “street‐level bureaucracy, populism, and democratic backsliding”

  2024 Governance article Social Sciences Public Policy and Administration Research Open access

  21

  citations
• Enabling street-level work: minimal structures for customized social services

  2024 Public Management Review article Social Sciences Public Policy and Administration Research Open access

  7

  citations
• Health promotion roles shaped by professional identity: an ethnographic study in the Netherlands

  2024 Health Promotion International article Health Professions Public Health Policies and Education Open access

  3

  citations
• Creating Societal Value at the Frontline of Public Service Delivery

  2024 Springer eBooks book-chapter Social Sciences Public Policy and Administration Research

  0

  citations
• An empirical conceptualization of front line enablement by performance management

  2023 Public Management Review article Social Sciences Public Policy and Administration Research Open access

  17

  citations
• The Performance and Development of Deliberative Routines: A Practice-Based Ethnographic Study

  2023 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access

  12

  citations
• Jurisdictional games and decision making: The Belgian approach in dealing with migrant smuggling

  2023 Law & Policy article Social Sciences Gender and Women's Rights Open access

  0

  citations
• Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce

  2021 Public Management Review article Social Sciences Public Policy and Administration Research Open access

  131

  citations
• Political Theory with an Ethnographic Sensibility

  2020 Contemporary Political Theory article Social Sciences Contemporary Sociological Theory and Practice Open access

  28

  citations

15 results