Conflicts in Human-Machine Systems as an Intersection of Bio- and Technosphere: Cooperation and Interaction Patterns for Human and Machine Interference and Conflict Resolution

IEEE International Conference on Human-Machine Systems (ICHMS), pp. 1–6

Abstract

Human-Machine Systems are right at the intersection of biosphere and technosphere and therefore profit from both nature/life sciences and technical sciences. When machines become more intelligent, e.g. with automation or AI, different intents and conflicts between humans and machines will occur and have to be resolved. Examples for conflicts in the biosphere can help to structure human-machine cooperation and conflict resolutions. Arbitration, mediation, dissonance, consonance and interference are key concepts to understand and build successful human-machine conflict resolutions. Another example from the biosphere, AiKiDo, an art of humanhuman conflict resolution, can be used as a design and process metaphor for the fostering of human-machine conflict resolution.

Authors 9

1. Frank Ole Flemisch Aachen Balanced Human Systems Integration

   RWTH Aachen University

   Affiliation as printed

   Balanced Human Systems Integration RWTH Aachen University, Aachen, Germany

2. Marie‐Pierre Pacaux‐Lemoine

   Centre National de la Recherche Scientifique · Laboratoire d'Automatique, de Mécanique et d'Informatique Industrielles et Humaines · Université Polytechnique Hauts-de-France

   Affiliation as printed

   CNRS, UMR 8201- LAMIH Université Polytechnique Hauts-de- France Valenciennes, France

3. Frédéric Vanderhaegen

   Centre National de la Recherche Scientifique · Laboratoire d'Automatique, de Mécanique et d'Informatique Industrielles et Humaines · Université Polytechnique Hauts-de-France

   Affiliation as printed

   CNRS, UMR 8201- LAMIH Université Polytechnique Hauts-de- France Valenciennes, France

4. Makoto Itoh

   University of Tsukuba

   Affiliation as printed

   University of Tsukuba, Tsukuba, Japan

5. Yuichi Saito

   University of Tsukuba

   Affiliation as printed

   University of Tsukuba, Tsukuba, Japan

6. Nicolas Daniel Herzberger Aachen Balanced Human Systems Integration

   RWTH Aachen University

   Affiliation as printed

   Balanced Human Systems Integration RWTH Aachen University, Aachen, Germany

7. Joscha Wasser Aachen Balanced Human Systems Integration

   RWTH Aachen University

   Affiliation as printed

   Balanced Human Systems Integration RWTH Aachen University, Aachen, Germany

8. Emmanuelle Grislin-Le Strugeon

   Centre National de la Recherche Scientifique · Laboratoire d'Automatique, de Mécanique et d'Informatique Industrielles et Humaines · Université Polytechnique Hauts-de-France

   Affiliation as printed

   CNRS, UMR 8201- LAMIH Université Polytechnique Hauts-de- France Valenciennes, France

9. Marcel Caspar Attila Baltzer Aachen Balanced Human Systems Integration

   RWTH Aachen University

   Affiliation as printed

   Balanced Human Systems Integration RWTH Aachen University, Aachen, Germany