Task-Dependent Algorithm Aversion

• The Telephone AI Paradox: How Voice Agents Can Help Counter Unwanted Telemarketing Through Role-Based Automation, Transparency, and Governance

  2026 Future Internet article Computer Science AI in Service Interactions Open access

  0

  citations
• I See That You Are Frustrated: An Analysis of Emotion Acknowledgment's Influence on Privacy Risk and Satisfaction

  2026 SSRN Electronic Journal preprint Computer Science AI in Service Interactions Open access

  0

  citations
• Bureaucratic accountability: enabler or barrier for algorithm use?

  2025 Policy Design and Practice article Social Sciences E-Government and Public Services Open access

  2

  citations
• Algorithm appreciation or aversion: the effects of accuracy disclosure on users' reliance on algorithmic suggestions

  2025 Behaviour and Information Technology article Psychology Human-Automation Interaction and Safety Open access

  7

  citations
• New Laws and Regulation

  2024 Business & Information Systems Engineering article Social Sciences Digitalization, Law, and Regulation Open access

  13

  citations
• The Wade Test: Generative AI and a CEO Bot

  2024 SSRN Electronic Journal preprint Computer Science AI in Service Interactions Open access

  1

  citations
• The Wade Test: Generative AI and a CEO bot

  2024 SSRN Electronic Journal preprint Computer Science AI in Service Interactions Open access

  0

  citations
• Processes and Structures for Agile Product Development

  2023 Interdisciplinary excellence accelerator series book-chapter Business, Management and Accounting Product Development and Customization Open access

  2

  citations
• Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships

  2023 Journal of Retailing article Computer Science AI in Service Interactions Open access

  11

  citations
• Processes and Structures for Agile Product Development

  2023 Interdisciplinary excellence accelerator series book-chapter Business, Management and Accounting Product Development and Customization Open access

  2

  citations
• Preventing Discrepancies Between Indicated Algorithmic Certainty and Actual Performance: An Experimental Solution

  2021 Communications in computer and information science conference-paper Psychology Human-Automation Interaction and Safety

  1

  citations
• When Imprecision Improves Advice: Disclosing Algorithmic Error Probability to Increase Advice Taking from Algorithms

  2020 Communications in computer and information science conference-paper Psychology Human-Automation Interaction and Safety

  1

  citations

12 results