June 01, 1972 article People Processing Organizations: An Exchange Approach American Sociological Review DOI: 10.2307/2093466 OpenAlex Authors 0 Author list not loaded yet. Cited by 1 stored of 299 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Breaking the rules, but for whom? How client characteristics affect frontline professionals’ prosocial rule-breaking behavior 2025 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access 6 citations 1 result References 0