April 16, 2014 article Consumer Processing of Interior Service Environments Journal of Service Research DOI: 10.1177/1094670514529606 OpenAlex Authors 0 Author list not loaded yet. Cited by 2 stored of 207 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access It’s a question of talent! The interplay of design complexity and talent information on consumers’ product design responses 2020 European Journal of Marketing article Business, Management and Accounting Consumer Behavior in Brand Consumption and Identification 3 citations “Touching” services: tangible objects create an emotional connection to services even before their first use 2020 BuR - Business Research article Business, Management and Accounting Consumer Retail Behavior Studies Open access 12 citations 2 results References 0