September 01, 2001 article Understanding Information Systems Continuance: An Expectation-Confirmation Model1 MIS Quarterly DOI: 10.2307/3250921 OpenAlex Authors 0 Author list not loaded yet. Cited by 3 stored of 8,716 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Fulfilled Expectations: Key to Customer Loyalty in Digital Home‐Sharing Platforms 2025 International Journal of Consumer Studies article Business, Management and Accounting Customer Service Quality and Loyalty Open access 5 citations Risikofaktor Smart Service? Analyse und Verortung von Risikowahrnehmungen und -strategien bei Geschäftskunden 2022 Forum Dienstleistungsmanagement book-chapter Business, Management and Accounting Customer Service Quality and Loyalty 1 citations Towards Transparency by Design for Artificial Intelligence 2020 Science and Engineering Ethics article Computer Science Explainable Artificial Intelligence (XAI) Open access 584 citations 3 results References 0