February 03, 2015 article Citizen (Dis)satisfaction: An Experimental Equivalence Framing Study Public Administration Review DOI: 10.1111/puar.12337 OpenAlex Authors 0 Author list not loaded yet. Cited by 5 stored of 220 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Citizens' perceptions of the legitimacy of independent agencies: The effects of expertise‐based and reputation‐sourced authority 2025 Public Administration Review article Social Sciences Public Policy and Administration Research Open access 19 citations Effectiveness, efficiency, and equity tradeoffs in public programs: A citizen experiment 2023 Public Administration Review article Social Sciences Public Policy and Administration Research Open access 20 citations A behavioral view on responsibility attribution in multi‐level governance: Upward and downward responsibility attribution in response to performance below aspirations 2022 Public Administration article Social Sciences Public Policy and Administration Research Open access 17 citations Are Citizens More Negative About Failing Service Delivery by Public Than Private Organizations? Evidence From a Large-Scale Survey Experiment 2020 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access 102 citations Quality standards, implementation autonomy, and citizen satisfaction with public services: cross-national evidence 2020 Public Management Review article Social Sciences Public Policy and Administration Research Open access 47 citations 5 results References 0