August 01, 2000 article When Do Customer Contact Employees Satisfy Customers? Journal of Service Research DOI: 10.1177/109467050031002 OpenAlex Authors 0 Author list not loaded yet. Cited by 1 stored of 261 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Assessing the Affective Organizational Commitment Scale: A Multilevel Psychometric Study among Prison Staff 2026 Criminal Justice and Behavior article Business, Management and Accounting Job Satisfaction and Organizational Behavior Open access 1 citations 1 result References 0