February 03, 2007 article SERVCON: development and validation of a multidimensional service convenience scale Journal of the Academy of Marketing Science DOI: 10.1007/s11747-006-0001-5 OpenAlex Authors 0 Author list not loaded yet. Cited by 2 stored of 502 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access An Inconvenient Truth: Understanding Service Inconvenience in Digital Platforms 2024 Journal of Service Research article Business, Management and Accounting Customer Service Quality and Loyalty Open access 14 citations Towards More Convenient Services: A Text Analytics Approach to Understanding Service Inconveniences in Digital Platforms 2023 Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences conference-paper Business, Management and Accounting Customer Service Quality and Loyalty Open access 0 citations 2 results References 0