February 11, 2010 article Understanding Street‐Level Bureaucrats' Decision Making: Determining Eligibility in the Social Security Disability Program Public Administration Review DOI: 10.1111/j.1540-6210.2010.02131.x OpenAlex Authors 0 Author list not loaded yet. Cited by 6 stored of 316 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Do You Dare to Break the Rules? The Influence of Leadership and Uncertainty on Prosocial Rule-Breaking Behavior Among Dutch Social Welfare Professionals 2025 Review of Public Personnel Administration article Social Sciences Public Policy and Administration Research Open access 1 citations Breaking the rules, but for whom? How client characteristics affect frontline professionals’ prosocial rule-breaking behavior 2025 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access 6 citations Digital & data-driven transformations in governance: a landscape review 2025 Data & Policy article Social Sciences E-Government and Public Services Open access 21 citations The Performance and Development of Deliberative Routines: A Practice-Based Ethnographic Study 2023 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access 12 citations More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts 2022 Public Management Review article Social Sciences Public Policy and Administration Research Open access 127 citations Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce 2021 Public Management Review article Social Sciences Public Policy and Administration Research Open access 131 citations 6 results References 0