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FH Aachen
iDA Institute for Digitalization
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2 authors · 2 authorships ·
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Christian Czarnecki
FH Aachen
Business, Management and Accounting
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Timon Bayer
FH Aachen
Computer Science
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Open access
The Telephone AI Paradox: How Voice Agents Can Help Counter Unwanted Telemarketing Through Role-Based Automation, Transparency, and Governance
2026
Future Internet
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Computer Science
AI in Service Interactions
Open access
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