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Papers matching “customer-centricity” 7

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How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda
2025 Journal of Business Research article Business, Management and Accounting Service and Product Innovation Open access

Nancy V. Wünderlich, Markus Blut, Christian Brock, Nima Heirati, Marcus Jensen, Stefanie Paluch, +2 more

19

citations
Customer-centric and function-oriented development of mechatronic systems
2023 Forschung im Ingenieurwesen article Engineering Systems Engineering Methodologies and Applications Open access

Thilo Zerwas, Georg Jacobs, L. Brand, Simon Dehn, Kathrin Spütz, Gregor Höpfner, +5 more

6

citations
Towards a Framework for Value-Based Pricing of Digital Products in the Manufacturing Industry
2025 IFIP advances in information and communication technology conference-paper Business, Management and Accounting Digital Platforms and Economics

Regina Schrank, Günther Schuh

0

citations
Transitioning towards smart products : an empirical analysis of capabilities and processes needed in manufacturing firms
2021 dissertation Business, Management and Accounting Business Strategies and Innovation Open access

Colin Schulz

0

citations
Management Framework for the Highly Iterative and Integrated Product and Production Process Development (HIP3D)
2021 2021 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) conference-paper Engineering Manufacturing Process and Optimization

Günther Schuh, A. Guetzlaff, Shari Wlecke

1

citations
Success Factors for Value Creation in Industry 4.0 – a Comparison of two Field Studies in German Tool Machine Manufacturers and Start-Ups
2025 Procedia CIRP article Engineering Digital Transformation in Industry Open access

Eike Permin, Lina Castillo, Karl Lossie, Dennis Grunert, Robert Heinrich Schmitt, Carsten Wohlgemuth

0

citations
Preferences for Single-Turn vs. Multiturn Voice Dialogs in Automotive Use Cases—Results of an Interactive User Survey in Germany
2022 IEEE Access article Computer Science Speech and dialogue systems Open access cited by 1 patent

Peter Burggräf, Moritz Beyer, Jan-Philip Ganser, Tobias Adlon, Constantin Riess, Kaspar Zollner, +2 more

9

citations

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