January 01, 1991 article Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness OpenAlex Authors 0 Author list not loaded yet. Cited by 2 stored of 784 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Definition of Process Performance Indicators for the Application of Process Mining in End-to-End Order Processing Processes 2020 Lecture notes in production engineering conference-paper Business, Management and Accounting Business Process Modeling and Analysis 3 citations Identification of multidimensional key performance indicators for manufacturing companies 2020 IEEE Technology & Engineering Management Conference (TEMSCON) conference-paper Business, Management and Accounting Quality and Supply Management 14 citations 2 results References 0