November 29, 2024 article Open access Leveraging sentiment analysis via text mining to improve customer satisfaction in UK banks International Journal of Bank Marketing DOI: 10.1108/ijbm-05-2024-0323 Full text (OA) OpenAlex Authors 0 Author list not loaded yet. Cited by 0 stored of 14 References 1 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Computational Literature Reviews: Method, Algorithms, and Roadmap 2021 Organizational Research Methods article Decision Sciences Meta-analysis and systematic reviews 149 citations 1 result