Enhancing Citizenship Behavior in Emerging Innovation Ecosystems

Academy of Management Proceedings, vol. 2023

Abstract

This study adds to the literature on ecosystem emergence and ecosystem orchestration by exploring the concept and determinants of ecosystem citizenship behavior, defined as the willingness of eco-system actors to contribute more resources than contractually required. We propose that endoge-nous and exogenous uncertainty reduction measures, as reflected in role clarity and partner knowledge, respectively, will increase ECB, with the strength of this effect varying across distinct ecosystem orchestration modes. We test our hypotheses on a unique dataset of 218 ecosystem ac-tors in 20 ecosystems. Our findings show that lower endogenous and exogenous uncertainty con-tribute to an environment where ECB can flourish. These effects vary across ecosystem orchestra-tion modes (keystone-led orchestration, shared orchestration between keystone and members, or member-led orchestration).

Authors 2

1. Christina Dienhart Aachen Institute for Technology and Innovation Management

   RWTH Aachen University

   Affiliation as printed

   Institute for Technology and Innovation Management at RWTH Aachen

2. Torsten Oliver Salge Aachen Institute for Technology and Innovation Management

   RWTH Aachen University

   Affiliation as printed

   Institute for Technology and Innovation Management at RWTH Aachen