Understanding Fitness Tracker Users’ and Non-Users’ Requirements for Interactive and Transparent Privacy Information
Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA), pp. 1–7
Abstract
While fitness tracker users consent to the processing of their sensitive data based on privacy policies, previous research has demonstrated that legal texts often remain unread or incomprehensible. This questions whether the given consent is indeed informed. While past research concentrated on improving privacy comprehension, our research aims to better understand user requirements for interactive and transparent privacy information and control systems. We mainly focus on users’ assessment of contextual and functional aspects. Findings from an online survey with fitness tracker users and non-users (N = 204) reveal that such systems need to support users and potential users throughout the usage life cycle, illustrating a dynamic change in requirements and their prioritization of information transparency and privacy control. Design recommendations derived from our results support the development of interactive and comprehensible privacy systems that enable more knowledgeable decisions on sharing and processing fitness tracker data.
Authors 4
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Deutsches Zentrum für Luft- und Raumfahrt e. V. (DLR)
Affiliation as printed
Intelligent and Distributed Systems, Human Factors in Software Engineering, German Aerospace Center (DLR), Germany
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Affiliation as printed
Human-Computer Interaction, University of Bremen, Germany
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Affiliation as printed
Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Germany
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Affiliation as printed
Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Germany
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