An Interdisciplinary View on Humane Interfaces for Digital Shadows in the Internet of Production

International Conference on Human System Interaction (HSI), pp. 1–8

Abstract

Digital shadows play a central role for the next generation industrial internet, also known as Internet of Production (IoP). However, prior research has not considered systematically how human actors interact with digital shadows, shaping their potential for success. To address this research gap, we assembled an interdisciplinary team of authors from diverse areas of human-centered research to propose and discuss design and research recommendations for the implementation of industrial user interfaces for digital shadows, as they are currently conceptualized for the IoP. Based on the four use cases of decision support systems, knowledge sharing in global production networks, human-robot collaboration, and monitoring employee workload, we derive recommendations for interface design and enhancing workers’ capabilities. This analysis is extended by introducing requirements from the higher-level perspectives of governance and organization.

Authors 19

1. Sebastian Pütz Aachen Institute of Industrial Engineering and Ergonomics

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Institute of Industrial Engineering and Ergonomics,Aachen,Germany

   Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Aachen, Germany

2. Ralph Baier Aachen Institute of Industrial Engineering and Ergonomics

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Institute of Industrial Engineering and Ergonomics,Aachen,Germany

   Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Aachen, Germany

3. Philipp Brauner Aachen Human-Computer Interaction Center

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Human-Computer Interaction Center,Aachen,Germany

   Human-Computer Interaction Center, RWTH Aachen University, Aachen, Germany

4. Florian Brillowski Aachen Institut für Textiltechnik

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Institut für Textiltechnik,Aachen,Germany

5. Hannah Dammers Aachen Institut für Textiltechnik

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Institut für Textiltechnik,Aachen,Germany

6. Luca Liehner Aachen Human-Computer Interaction Center

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Human-Computer Interaction Center,Aachen,Germany

   Human-Computer Interaction Center, RWTH Aachen University, Aachen, Germany

7. Alexander Mertens Aachen Institute of Industrial Engineering and Ergonomics

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Institute of Industrial Engineering and Ergonomics,Aachen,Germany

   Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Aachen, Germany

8. Niklas Rodemann Aachen Laboratory for Machine Tools and Production Engineering (WZL)

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Laboratory for Machine Tools and Production Engineering (WZL),Aachen,Germany

   Laboratory for Machine Tools and Production Engineering (WZL), RWTH Aachen University, Aachen, Germany

9. Sebastian Schneider Aachen Gender and Diversity in Engineering (GDI)

   RWTH Aachen University

   Affiliation as printed

   RWTH Aachen University,Gender and Diversity in Engineering,Aachen,Germany

   Gender and Diversity in Engineering, RWTH Aachen University, Aachen, Germany

10. Alexander Schollemann Aachen Laboratory for Machine Tools and Production Engineering (WZL)

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Laboratory for Machine Tools and Production Engineering (WZL),Aachen,Germany

    Laboratory for Machine Tools and Production Engineering (WZL), RWTH Aachen University, Aachen, Germany

11. Linda Steuer-Dankert Aachen Gender and Diversity in Engineering (GDI)

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Gender and Diversity in Engineering,Aachen,Germany

    Gender and Diversity in Engineering, RWTH Aachen University, Aachen, Germany

12. Luisa Vervier Aachen Human-Computer Interaction Center

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Human-Computer Interaction Center,Aachen,Germany

    Human-Computer Interaction Center, RWTH Aachen University, Aachen, Germany

13. Thomas Gries Aachen Institut für Textiltechnik

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Institut für Textiltechnik,Aachen,Germany

14. Carmen Leicht-Scholten Aachen Gender and Diversity in Engineering (GDI)

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Gender and Diversity in Engineering,Aachen,Germany

    Gender and Diversity in Engineering, RWTH Aachen University, Aachen, Germany

15. Saskia Kathi Nagel Aachen Human Technology Center/Applied Ethics

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Human Technology Center/Applied Ethics,Aachen,Germany

    Human Technology Center/Applied Ethics, RWTH Aachen University, Aachen, Germany

16. Frank Thomas Piller Aachen Institute for Technology and Innovation Management

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Institute for Technology and Innovation Management,Aachen,Germany

    Institute for Technology and Innovation Management, RWTH Aachen University, Aachen, Germany

17. Günther Schuh Aachen Laboratory for Machine Tools and Production Engineering (WZL)

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Laboratory for Machine Tools and Production Engineering (WZL),Aachen,Germany

    Laboratory for Machine Tools and Production Engineering (WZL), RWTH Aachen University, Aachen, Germany

18. Martina Ziefle Aachen Human-Computer Interaction Center

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Human-Computer Interaction Center,Aachen,Germany

    Human-Computer Interaction Center, RWTH Aachen University, Aachen, Germany

19. Verena Nitsch Aachen Human-Computer Interaction Center

    RWTH Aachen University

    Affiliation as printed

    RWTH Aachen University,Human-Computer Interaction Center,Aachen,Germany

    Human-Computer Interaction Center, RWTH Aachen University, Aachen, Germany