September 01, 1998 article Encyclopedia of Statistical Sciences Journal of the American Statistical Association DOI: 10.2307/2669895 OpenAlex Authors 0 Author list not loaded yet. Cited by 2 stored of 589 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Understanding service complexity in manufacturing companies: Insights and implications from a mixed methods study on drivers and levers of complexity 2025 Electronic Markets article Business, Management and Accounting Service and Product Innovation Open access 1 citations Quantifying the Inspection Paradox with Random Time 2022 The American Statistician article Mathematics Probability and Statistical Research 4 citations 2 results References 0