January 25, 2021 article Open access Mining service quality feedback from social media: A computational analytics method Government Information Quarterly DOI: 10.1016/j.giq.2021.101571 Full text (OA) OpenAlex Authors 0 Author list not loaded yet. Cited by 1 stored of 37 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Do public comments make a difference in open rulemaking? Insights from information management using machine learning and QCA analysis 2022 Government Information Quarterly article Social Sciences E-Government and Public Services Open access 22 citations 1 result References 0