Artificial Intelligence, Discretion, and Bureaucracy

• Bureaucratic accountability: enabler or barrier for algorithm use?

  2025 Policy Design and Practice article Social Sciences E-Government and Public Services Open access

  2

  citations
• Can Digital Governance Training Harmonize Civil Servants’ Perceptions of AI Decision-Making? A Pre and Post-Test Design

  2025 Information Polity article Social Sciences E-Government and Public Services Open access

  0

  citations
• “Even explanations will not help in trusting [this] fundamentally biased system”: A Predictive Policing Case-Study

  2025 ACM Conference on User Modeling, Adaptation and Personalization (UMAP) conference-paper Computer Science Explainable Artificial Intelligence (XAI) Open access

  3

  citations
• New policy tools and traditional policy models: better understanding behavioural, digital and collaborative instruments

  2025 Policy Design and Practice article Social Sciences Public Policy and Administration Research Open access

  10

  citations
• More than an IT system in the government: The work divide challenges in human-AI coworking context

  2024 Conference on Digital Government Research conference-paper Social Sciences E-Government and Public Services Open access

  2

  citations
• ‘Just like I thought’: Street‐level bureaucrats trust AI recommendations if they confirm their professional judgment

  2023 Public Administration Review article Social Sciences Ethics and Social Impacts of AI Open access

  119

  citations
• The Challenge of AI Governance for Public Organizations

  2022 Oxford University Press eBooks book-chapter Social Sciences Ethics and Social Impacts of AI

  3

  citations
• Using artificial intelligence to identify administrative errors in unemployment insurance

  2022 Government Information Quarterly article Social Sciences Ethics and Social Impacts of AI Open access

  21

  citations
• Administrative Errors and Race: Can Technology Mitigate Inequitable Administrative Outcomes?

  2022 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research

  34

  citations
• In AI we trust? Citizen perceptions of AI in government decision making

  2021 Policy & Internet article Social Sciences E-Government and Public Services Open access

  133

  citations
• Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce

  2021 Public Management Review article Social Sciences Public Policy and Administration Research Open access

  131

  citations
• Accountable Artificial Intelligence: Holding Algorithms to Account

  2020 Public Administration Review article Social Sciences Ethics and Social Impacts of AI Open access

  633

  citations
• Policy-makers’ Processing of AI Algorithmic Advice: ‘Automation Bias’ versus Selective Adherence

  2020 SSRN Electronic Journal preprint Social Sciences Ethics and Social Impacts of AI Open access

  6

  citations

13 results