August 05, 2018 article Street-Level Management: A Clientele-Agent Perspective on Implementation Journal of Public Administration Research and Theory DOI: 10.1093/jopart/muy051 OpenAlex Authors 0 Author list not loaded yet. Cited by 7 stored of 137 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Crossing boundaries at the frontline: examining the link between red tape, leadership and boundary-spanning behaviour 2026 Public Management Review article Social Sciences Public Policy and Administration Research Open access 0 citations Lost in translation how public managers across hierarchical levels shape customization depending on their managerial or professional identity 2026 Public Management Review article Social Sciences Public Policy and Administration Research 2 citations Between breaking and restoring boundaries: conceptualizing responsiveness in street-level decision-making 2025 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access 2 citations How middle managers perceive and articulate the discrepancy between socio-health service delivery goals and practice 2025 Policy & Politics article Social Sciences Public Policy and Administration Research Open access 0 citations An empirical conceptualization of front line enablement by performance management 2023 Public Management Review article Social Sciences Public Policy and Administration Research Open access 17 citations The Performance and Development of Deliberative Routines: A Practice-Based Ethnographic Study 2023 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access 12 citations Performance management from the bottom up 2020 Public Management Review article Social Sciences Public Policy and Administration Research Open access 18 citations 7 results References 0