January 01, 1979 article Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator Public Administration Review DOI: 10.2307/3110378 OpenAlex Authors 0 Author list not loaded yet. Cited by 1 stored of 326 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Quality standards, implementation autonomy, and citizen satisfaction with public services: cross-national evidence 2020 Public Management Review article Social Sciences Public Policy and Administration Research Open access 47 citations 1 result References 0