December 03, 2009 article Service Design for Experience-Centric Services Journal of Service Research DOI: 10.1177/1094670509351960 OpenAlex Authors 0 Author list not loaded yet. Cited by 3 stored of 962 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Generation-bridging experiences in third places: a call to action for transformative service scholars 2025 Journal of Services Marketing article Business, Management and Accounting Service and Product Innovation Open access 2 citations Artificial intelligence in acute care: A systematic review, conceptual synthesis, and research agenda 2024 Technological Forecasting and Social Change review Medicine Artificial Intelligence in Healthcare and Education Open access 27 citations “Touching” services: tangible objects create an emotional connection to services even before their first use 2020 BuR - Business Research article Business, Management and Accounting Consumer Retail Behavior Studies Open access 12 citations 3 results References 0