October 01, 2002 article Service Orientation of a Retailer's Business Strategy: Dimensions, Antecedents, and Performance Outcomes Journal of Marketing DOI: 10.1509/jmkg.66.4.86.18511 OpenAlex Authors 0 Author list not loaded yet. Cited by 1 stored of 524 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Data-Driven Index Formation with the MARI Method 2023 Springer eBooks book-chapter Decision Sciences Psychometric Methodologies and Testing 0 citations 1 result References 0