January 19, 2011 article Personalization: From Story‐line to Practice Social Policy and Administration DOI: 10.1111/j.1467-9515.2010.00753.x OpenAlex Authors 0 Author list not loaded yet. Cited by 3 stored of 119 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Lost in translation how public managers across hierarchical levels shape customization depending on their managerial or professional identity 2026 Public Management Review article Social Sciences Public Policy and Administration Research 2 citations Between breaking and restoring boundaries: conceptualizing responsiveness in street-level decision-making 2025 Journal of Public Administration Research and Theory article Social Sciences Public Policy and Administration Research Open access 2 citations Enabling street-level work: minimal structures for customized social services 2024 Public Management Review article Social Sciences Public Policy and Administration Research Open access 7 citations 3 results References 0