October 12, 2010 article Exploitation or exploration in service business development? Journal of service management DOI: 10.1108/09564231011079066 OpenAlex Authors 0 Author list not loaded yet. Cited by 1 stored of 214 Search Sort Most cited Newest Oldest Patent citations Title Any typearticle review book-chapter conference-paper preprint dissertation book dataset other Any fieldAgricultural and Biological Sciences Arts and Humanities Biochemistry, Genetics and Molecular Biology Business, Management and Accounting Chemical Engineering Chemistry Computer Science Decision Sciences Dentistry Earth and Planetary Sciences Economics, Econometrics and Finance Energy Engineering Environmental Science Health Professions Immunology and Microbiology Materials Science Mathematics Medicine Neuroscience Nursing Pharmacology, Toxicology and Pharmaceutics Physics and Astronomy Psychology Social Sciences Veterinary Open access Dynamic capabilities-enabled servitization: the role of exploitative quality management 2025 Production Planning & Control article Business, Management and Accounting Service and Product Innovation Open access 4 citations 1 result References 0